PRIVACY POLICY

Last updated: December 2024

Introduction

Headsafe MFG Pty Ltd (ABN: 93166 929 924) ("HeadSafe™," "we," "us," or "our") collects personal information from website visitors and Nurochek™ App users. This policy complies with Australia's Privacy Act 1988 (Cth) and Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.

Personal Information We Collect

We may collect the following types of personal information:

  • Name
  • Date of birth
  • Gender
  • Photo
  • Email address
  • Phone number
  • Organization and role

Through the Nurochek™ App, we may also collect medical data for baseline brain pattern measurements.

Medical Information

Neurological assessments are performed using the Nurochek™ device, which measures brain function patterns before and after potential injury events. This data is collected to provide objective assessments and support clinical decision-making.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Identity confirmation and verification
  • Service delivery and support
  • Fraud detection and prevention
  • Legal compliance
  • Technical improvements to our platform
  • Responding to your inquiries
  • Sending you information about our products and services

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your information is encrypted during login, protected via digital certificates and firewalls.

Data may be transferred to servers outside Australia on a temporary or permanent basis. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Your Information

We do not sell your personal information. We may share information with third parties in the following situations:

  • With service providers who assist in our operations
  • To comply with legal requirements
  • To protect our rights or the safety of others
  • In connection with a business transfer or merger

Users acknowledge that overseas recipients may not be bound by the Australian Privacy Principles (APPs).

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. Requests typically receive responses within 30 days. Photocopying fees may apply.

To exercise these rights, please contact us at privacy@headsafe.com.

Cookies

We use cookies to enhance your experience on our website. Google Analytics and other service cookies track usage patterns and maintain user preferences.

For more information, see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Headsafe MFG Pty Ltd
76/61 Marlborough Street
Surry Hills NSW 2010
Australia

Email: privacy@headsafe.com

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